We Find And Keep The Best Talent For Your Company
Our pricing model is simple and varies depending on your specific needs and the number of agents your organization requires.
Easy To Start, Fast To Scale.
We have an extensive network to find just the right agent for your team.
You work with an Agent Success manager in Miami, FL who will help train, on-board and manage your team successfully.
Our team will provide reports, KPIs, and other metrics your company needs to know your agent are performing well.
The QA agent on our team have the skills to monitor your account and provide actionable feedback for your agent.
One of our values is improve everyday and every agent has training resources and development opportunities to continually increase their skills.
They Have Trusted Us
You’ve Got Questions, We’ve Got Answers
How much can I expect to save by outsourcing?
Much of this depends on the type of business you have and the processes that are being outsourced. As a general rule, companies can typically expect to see a 50-80% savings on variable expenditures and a measurable productivity increase among its existing workforce.
How long does it take to start service?
This depends on a variety of factors, including how many agents you’re seeking to hire and what role we’re asking them to fulfill. Generally speaking, you should expect the recruitment phase to take around two to five weeks. During that recruitment phase, we’ll work with your team to create a game plan for training your new staff and then set a go-live date.
What are your working hours?
While the business hours in our US office are 9am-5pm EST, our Argentina office remains open 24x7x365. An office manager is on duty every hour of the day in the office where your staff is located. This means that there is always a supervisor on hand who can work to resolve any issues in real time, as they happen.