Our Culture

Resides In The Hearts & Souls Of Our Agents

At The Intersection Of People & Culture

We treat our employees like family, and many of them consider their work-place their second home. All profit is reinvested back into the company and much of it goes to improve the lives of our agents with investments in continued education and wellness. Our company's primary focus is on our agents and our hope is that by developing them, they will, in return, take care of you and your customers. We use the industry’s leading tools to provide our personalized approach to your customers at a moment’s notice, worldwide.

4.2%

Voluntary Attrition Rate

42%

Employee Referrals

9.37

eNPS

Our Values

A sense of mutual respect and mindfulness permeates our culture.

In fact, they are the key to our success.

Mission

To contribute to the success of our clients in the strategy of promoting their brand, through the provision of Contact Center services through the development of talents who create an ideal work team.

Vision

To be a leading company in Argentina, Latin America and United States: distinguished for being strategic allies for our clients, providing services of excellence and quality in the area of ​​Contact Center and comprehensive solutions.

Values

Continuous learning and training • Fun • Responsibility • Respect • Integrity • Transparency • Dedication • Cooperation • Commitment

Our Results

We build the true value of the company based on tangible and real results. We work towards achieving objectives and being synonymous with excellence.

85%

Work Environment

94%

Quality

110%

Sales

100%

AHT

2%

Absenteeism

4%

Rotation

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